Deleting your data

In Minbar:

1. Open Publish (or Publish clips).
2. Press Disconnect beside the account.

Minbar then straight away:

• cancels its access with YouTube or TikTok;
• deletes the access, the account’s name, picture and ID;
• deletes the platform’s IDs, links and numbers (views, likes, comments, shares) for videos posted from Minbar, and the account’s followers and daily numbers.

The record that a video was posted, and the wording you wrote, stay in your Minbar project until you delete the project. Videos already posted stay on the platform until you remove them there.

You can also remove Minbar’s access from the platform’s side:

• YouTube: in your Google account’s third-party access, choose Minbar, then remove its access.
• Instagram: in Instagram, go to Settings, then Website permissions, then Apps and websites, and remove Minbar.
• TikTok: in TikTok, go to Settings and privacy, then Security and permissions, then Apps and services permissions, and remove Minbar.

Removing access on the platform stops Minbar posting. When you remove Minbar in Instagram, or ask Instagram to delete your data, Instagram tells Minbar, and Minbar deletes what it kept straight away, as Disconnect does. YouTube and TikTok don’t tell Minbar: to have Minbar delete what it kept as well, press Disconnect too, or email support@minbar.co.uk.

Owners and editors can open the project and press Delete. This permanently deletes the project and everything stored for it: the uploaded videos and audio, the transcript, the reports, the finished videos and the clips. There is no undo.

Email support@minbar.co.uk from the email address you sign in with, with “Delete my data” as the subject. Say whether you want your own account deleted, or your whole organisation (only its owner can ask for that).

We’ll confirm it’s you, then delete it within one month and email you when it’s done. That deletes:

• your account, your profile and where you were last active;
• for an organisation: its projects and all their files, its brand, and its connected publishing accounts.

We keep only what the law requires, such as payment records for accounting. Activity and security records are deleted after a year in any case.

Email support@minbar.co.uk. You also have the rights set out in section 10 of the privacy notice.